Frequently Asked Questions
About the Library
The Elizabeth Dafoe Library is located on the University of Manitoba's Fort Garry Campus [shown as building #6 on the map].
Mailing address:
Elizabeth Dafoe Library
University of Manitoba
25 Chancellors Circle
Winnipeg, Manitoba
Canada R3T 2N2
What faculties does the Dafoe Library serve?
The Elizabeth Dafoe Library serves the research, study, and teaching requirements of the Faculties of Arts (Humanities, Social Sciences), Education, Environment, Earth, and Resources, Human Ecology, Nursing, Kinesiology and Recreation Management, and Social Work.
How do I find my way around the Library?
The floor plan is available at http://libguides.lib.umanitoba.ca/dafoe You can also get a copy of the floor plan at the Reference/ Information Desk or the Circulation/Reserve Desk.
How do I find the list of all University of Manitoba libraries?
Go to the UML homepage at: http://libguides.lib.umanitoba.ca/units and scroll down to the library of your choice.
How can I find directions and parking information?
Parking information can be found at http://www.umanitoba.ca/parking. For more information call Parking Services at 474-9483.
Where can I find Library maps?
The Libraries' maps can be found at http://umanitoba.ca/libraries/about/map.php
Where can I find a campus map?
The U of M Fort Garry campus map can be found at http://www.umanitoba.ca/maps or http://www.umanitoba.ca/maps/fgmap.pdf.
The U of M Bannatyne campus map can be found at http://www.umanitoba.ca/maps/bannatyne/index.shtml or http://www.umanitoba.ca/campus/parking/media/Bann_Map.pdf.
Library Account
Where do I get a library card?
The student/staff ID card issued to you by the University is also your library card.
Can I use my University of Manitoba Student ID Card at other Winnipeg universities and colleges?
Yes, you can use your University of Manitoba Student ID card at the University of Winnipeg and Red River College to sign out books (but not Reserve materials).
How do University of Manitoba alumni obtain a library card?
First you will need to obtain an alumni number from the Alumni Association at 21 Dafoe Road West, University of Manitoba, or by phoning 474-7116. Bring the number to the library and you will be issued a library card. There is no fee.
Can the general public take out library materials?
Members of the general public can sign out library materials by obtaining an external borrower’s card for a fee of $50.00 per year. Appropriate ID is also required. The card can be obtained at any Circulation Desk.
My Library Account allows library users to see a list of items they have signed out, renew or place holds on items, view details of outstanding library fines, and update their contact information. To access My Library Account, click on the My Library Account/Reset PIN link located in the Services column on the Libraries Web page http://www.umanitoba.ca/libraries/. Log in with your Library ID and PIN.
What is my Library ID and PIN?
Your library ID number is your student/staff number. Your default PIN is based on your birth date (YYMMDD, e.g. 870514 is May 14, 1987).
You must change your default PIN number.
How do I change my PIN number?
Log in to My Library Account. Click on the Change My PIN and follow the instructions.
My student card is lost. What do I do?
- Check with the library before you replace it. It may have been found and turned in at the circulation desk.
- If your card is lost, you can purchase a replacement from the Photo ID centre located in Room 400, University Centre. There is a charge for a replacement card.
How do I pay my library fines?
- You can pay using cash or cheque at any library unit.
- VISA, Mastercard and Interac are accepted only at ElizabethDafoe Library and Neil John Maclean Health Sciences Library. Payments on credit cards may also be made by telephone.
Library Facilities
There is a variety of study areas throughout the library. See the floor plan for locations http://libguides.lib.umanitoba.ca/dafoe .
Two group study rooms are available on the first floor.
How do I book a group study room?
To reserve a group study room, inquire at the Circulation/ Reserve Desk.
Are there quiet study areas in the Library?
There are quiet study areas on the first, second and third floors of the Library. See the floor plans for locations: http://libguides.lib.umanitoba.ca/dafoe
The photocopiers are located on the first floor across from the Circulation/Reserve Desk. There is also one photocopier on the third floor. All photocopiers accept copy cards. Two photocopiers on the first floor accept coins. The cost is 10 cents per page.
Where do I get change for photocopiers and printers?
On the first floor, beside the copy card dispenser, you will find a machine for changing bills.
At the Circulation/Reserve Desk.
Computers, equipment
How do I login to the Library computer?
In order to use computer workstations in the Library, current UM students, faculty, and staff must login with their INS user account and password. Obtain your UM computer accounts ID and your email through the Claim ID process at http://www.umanitoba.ca/claimid.
How do I print from a library computer?
Send your print jobs from your laptop or any computer in the library and retrieve them from either of the two print stations located near the photocopiers across from the Circulation/Reserve Desk. The cost is 10 cents per page for black and white and $1.00 per page for colour. You can add money to your student card at the copy card dispenser located near the print stations or buy a card for $1.00 at the Circulation/Reserve Desk. For help ask at the Reference/Information Desk.
Does the Library provide wireless access to the UM network?
Yes. To access the UM campus wireless network you need a laptop computer, a wireless client card and a valid UM computer account. Handouts for wireless access are available at the Reference/Information Desk or see instructions at http://www.umanitoba.ca/computing/ist/connect/wireless/index.html.
Can I print through the wireless network?
Yes, a pamphlet is available at the Reference/Information Desk.
How do I access my personal file space (H drive) from a Library computer?
All UM students with a valid UM computer account have a "personal file space" (H drive). This file space is secure and is regularly backed up. To access your H drive, log in with your UM INS user account.
Acer Netbooks are available for 2 hour loan at the Elizabeth Dafoe Library. They can be signed out, same as books, at the Circulation Desk.
Can borrow a USB memory stick?
Yes, at the Circulation/Reserve Desk. It is signed out as a Reserve item.
Can I buy a USB memory stick in the library?
Yes, at the Circulation/Reserve Desk. The cost is $12.00.
There are four scanners available for public use. Two scanners are in the Brown Lab (Room110), one scanner in the Gold Lab (Room 111) and one scanner in the Commons area by the Express stations accross from the Circulation Desk.
Connecting from home
I would like to search the library catalogue from home. How do I do this?
You can search the catalogue from the Libraries’ homepage at http://www.umanitoba.ca/libraries/. Login is not required.
How do I access databases from home?
To search databases click on the Article Collections & Databases link in the Find Articles, Books… column. Select your subject area and find the database you want to search. A User Authentication window will appear. Enter your Library ID and PIN number.
How do I access e-journals from home?
You can access e-journals from the Libraries' online catalogue or by going to the e-journals page: http://sfxhosted.exlibrisgroup.com.proxy2.lib.umanitoba.ca/umanitoba/az. In either case you will be promted to login with your Library ID and PIN.
How do I access e-books from home?
When you find an electronic book in the Libraries' catalogue, click on the Online access link. You will be promted to login with your Library ID and PIN.
How do I access my personal file space (H drive) from home?
Instructions for accessing UM network files are at http://umanitoba.ca/computing/ist/connect/remotefileaccess.html.
Borrowing, renewing, returning ...
You can borrow a book(s) with your student/staff ID card at the Circulation/Reserve Desk located on the main floor.
UM students and staff can borrow a maximum of 200 books. Alumni and other academics can borrow up to 20 books. Non-Credit students can borrow up to 20 books. Citizen borrowers can borrow up to 20 books.
What are your loan periods for library materials?
To see the loan periods, go to: http://www.umanitoba.ca/libraries/units/dafoe/services/borrow.html.
Renew books online through My Library Account or bring books to the Circulation/Reserve Desk. To renew an item(s) online: Go to the UML home page at www.umanitoba.ca/libraries. Click on Renew/Request (My Library Account) located under Library Services. Login to My Library Account and scroll down to the Items checked out section. Then: 1. Click on the blank box next to the title(s) you want to renew; 2. Click on the Renew Items button. The Libraries will update the item with the new due date.
If an item is checked out or you cannot find it on the shelf, request it in BISON. When a request is placed on an item that is checked out, a recall notice is sent via e-mail and a phone call is made to the borrower in possession of the requested item. The borrower is given 7 days to return the recalled item to the library.
To place a request on a book: Find the book you want in BISON and display full record. Click on the Request this title link located above the record on the right-hand side. Login to My Library Account and 1. Click the down arrow and select the library where you want to pick up the book; 2. Click on Submit Request to complete the transaction.
Where do I return Library materials?
All borrowed items except Reserve materials should be returned through the book drop located immediately inside the front door of the library. Reserve items must be returned in the book drop located at the Circulation Desk. When the library is closed, material may be returned through the night return bin located in the lobby outside the library front door. The library assumes no responsibility for the loss or mutilation of any library material returned through the night return bin.
Can I return books to another UM library?
Yes, you can return books, except Reserve materials, borrowed from the Elizabeth Dafoe Library to another University of Manitoba library. Reserve items must be returned in the book drop located at the Circulation Desk.
My professor said that our course material is "on reserve." What does that mean?
The Reserve section of the Library is located behind the Circulation Desk. It contains special high demand items and prescribed reading list material. At the request of an instructor, reserve items go out on short-term loan periods. This might include books, journal articles, sample tests, etc. The call number for the reserve items can be found in BISON, the Libraries online catalogue, either by course number or instructor's name. Once you have found a reserve item on BISON, present the call number to the staff at the Circulation/Reserve counter to check out the item. Reserve items must be returned to the Circulation/Reserve counter.
To find materials on Reserve click here.
What happens if I lose a Library book?
- If the book is actually lost, you will have to pay for it. The library assesses the cheapest price of a new replacement copy. The default price, if we cannot locate one, is $81.00. There is also a $25.00 processing fee assessed against your library account.
- If you do pay for the book, and it is located and returned to us within a year of the time of payment, you will receive a refund of the price of the book. However, the processing fee is not refundable.
Research
Where and how do I find books?
The main book stacks are on the second floor. The Reference, Reserve, and Government Publications collections are on the first floor. See the Dafoe Library floor plan at: http://www.umanitoba.ca/libraries/units/dafoe/about/floor_plans.html. Search the Libraries’ online catalogue, BISON, to find location and call number for the book(s) you are looking for.
It is an online database that lists all of the University of Manitoba Libraries’ materials such as books, journals and their locations. To search BISON go to http://bison.umanitoba.ca/.
A call number is like an address- it tells you where the book is located in the library. Each book, journal, DVD, etc. in the library has a unique call number attached to the spine or upper left hand corner of the cover. A call number, comprised of letters and numbers, is assigned to a book or a journal based on the subject content. Library materials are shelved in call number order so that books on similar subjects sit together.
A database is a searchable, organized collection of data. In libraries, databases are electronic catalogues and indexes that contain citation information on articles published in journals, magazines, and newspapers. Some databases also include books, book chapters, conference papers, dissertations, reports, statistics, and other types of information. Databases may also contain text, images and sound. The University of Manitoba Libraries subscribes to over 200 databases: http://www.umanitoba.ca/libraries/elibrary/index.shtml.
How do I know which database to use to find journal or magazine articles?
For help with selecting the right database(s) for you research consult the staff at the Reference/Information Desk located straight ahead as you enter the Elizabeth Dafoe Library. Also, you may view the Databases by Subject: http://umanitoba.ca/libraries/elibrary/netdoc/subject.shtml or obtain information on each database by clicking on thelink beside each database listed http://umanitoba.ca/libraries/elibrary/netdoc/title_full.shtml.
What is the difference between a library catalogue and a database?
The library catalogue shows titles of books and journals that are held by the library. A database shows the detailed content of the articles within the journals or chapters in the books which may or may not be held by the library.
Where and how do I find journals?
Many of our journals (also called periodicals or serials or magazines) are now electronic. Print journals are located in two different areas: older bound issues of journals are on the third floor in call number order and current unbound issues of journals are in the Current Periodicals section on the first floor in alphabetical order by title. Consult the BISON catalogue for exact holdings and locations of both print and electronic journals.
How do I find journal articles on a specific topic?
To find journal articles, search databases at http://umanitoba.ca/libraries/elibrary/netdoc/subject.shtml.
How can I get full text articles online?
The database in which you are searching will show whether an article is available in full text. Look in the citation or click on the yellow Get it @UML button.
I have a citation for a specific journal article. How do I find the article?
You can search for the specific article in several ways:
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- Search the Libraries' online catalogue by journal title. If we have the journal, click on the title of the journal to see if we have the journal issues in paper format or, if available, click on the yellow Get it @UML button and follow the links to see if a full text of the article is available online.
- On the Libraries' Home Page click on Find a specific article (Article Linker) located under Tools. Enter the citation information in the form and click on "Get It". If available, the online version of the article will appear.
Certain databases have book reviews. A few examples are Canadian Reference Centre (for Canadian titles), Proquest (for American titles), and EBSCOhost Full Text for either. Ask for assistance at the Reference/Information Desk.
One Stop Search, found on the Libraries homepage, lets you search at the same time for books in the library catalogue, journals, scholarly articles, newspapers, databases and more.
MSpace is the University of Manitoba's institutional repository dedicated to collecting, storing, preserving and making accessible digital versions of the intellectual output of UM community members. An institutional repository like MSpace can include items such as faculty publications; theses; learning objects; research, conference and working papers; technical reports; images; audio and video files; datasets and computer programs. For more information about MSpace go to https://mspace.lib.umanitoba.ca/index.jsp.
How do I get books and journal articles not available at UM Libraries?
If UML does not own a book or journal that you need, our Document Delivery department can get it for you from another library. For more information go to http://umanitoba.ca/libraries/get_materials.shtml.
Write and Cite
Where can I learn more about copyright?
The Fair Dealing Copyright Guidelines can be found on the website of the University’s Copyright Office: http://umanitoba.ca/admin/vp_admin/ofp/copyright/
Where can I learn about referencing and citing?
University students are required to write their papers in an academic style. A Style Guide is a handbook or manual that describes an accepted format for citing sources within the text of the paper and how to construct a list of works used. There are many different citation styles. It is important to check with your instructor to determine which style you are expected to use for your course. Commonly-used citations style:
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- APA Style (Publication Manual of the American Psychological Association)
The APA style of documentation is used for disciplines in natural and social sciences, such as psychology, sociology, social work and nursing. It is also used in economics, business, and criminology. For additional information, consult the Publication Manual of the American Psychological Association (6th ed. 2010).
Copies of the manual are available in the Elizabeth Dafoe Library on the Quick Reference Shelf; call number: BF 76.7 P83 2010. - Chicago Style (The Chicago Manual of Style)
Frequently used in history and many other disciplines. A copy of the manual is available in the Elizabeth Dafoe Library on the Quick Reference shelf, call number: Z 253 C49 2007. - MLA Style (Modern Languages Association)
The MLA style of documentation is used for disciplines in the humanities. For additional information, consult the MLA Handbook for Writers of Research Papers. There are copies of this manual in the Elizabeth Dafoe Library on the Quick Reference Shelf, call number: LB 2369 G53 2009. - Turabian Style (Kate L. Turabian’s Manual for Writers of Research Papers, Theses, and Dissertations)
A simplified guide to the Chicago Manual of Style, used at the undergraduate level regardless of discipline. Copies of the manual are available in the Elizabeth Dafoe Library on the Quick Reference Shelf; call number: LB 2369 T8 2007.
- APA Style (Publication Manual of the American Psychological Association)
Consult the style manuals for more information. Also, see our Writing and Style Guides page.
What citation style should I use?
Check with your instructor to determine which style your are expected to use for your course.
How do I cite my references APA style?
Consult the latest edition of the Publication Manual of the American Psychological Association. Copies of the manual are available in the Elizabeth Dafoe Library on the Quick Reference Shelf; call number: BF 76.7 P83 2010. Also, see our Examples of APA Style of Documentation handout.
How do I cite my references MLA style?
Consult the latest edition of the MLA Handbook for Writers of Research Papers. There are copies of this manual in the Elizabeth Dafoe Library on the Quick Reference Shelf, call number: LB 2369 G53 2009. Also, see our Examples of MLA style of Documentation handout.
January 2011
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