Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
The University of Manitoba campuses are located on original lands of Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation. More

Health Sciences Resident Help - All Text: Borrowing & Document Delivery

Prefer video content? Click here for the video help area.

Borrower Privileges

Checking Out Items

Returning Items

Loan Periods

Borrowing Reserves

Placing Holds

Requesting Non-UML Library Items

Using E-Mailed Non-UML Library Items

Suspension of Privileges

Borrower Privileges

As a graduate student, you can:

  • checkout up to 200 regular items
  • checkout up to 4 reserved items
  • request up to 25 items
  • renew up to 3 times
  • access ebooks and online articles off campus
  • get books and articles shipped or emailed to you from other universities

Checking Out Items

 

Borrow library items with your UM student ID card at self-checkout machines or take the books to the Service Desk where staff will check them out to your account. UM students can borrow up to 200 books and journals.  

When you check them out, you’ll be told when they’re due back. All items are subject to recall. If an item you have is recalled, you have 7 days before you incur a fine of $3.00 per day, per item, and you’ll be blocked from using other library resources.  You’ll get an email from us if that happens. Otherwise, books are yours until the End of Term (December 15, April 15 and August 15). You can renew them three times. The most recent issue of journals are library-use only, but older issues get a one week loan, and can be renewed three times. 

Once you have an item checked out, you can renew it online through My Library Account the day after the due date, or you can always ask at the Service Desk. 

If an item you want is checked out or you can’t find it on the shelf, you can request it. Pull up the record for the book in One Stop Search and Sign In with your UMnet ID at the top right corner of the screen. Click on the Availability link below the title and then Request option. Choose the library where you want to pick up the book. You will receive an e-mail letting you know when the item is ready for you to pick up. We’ll hold it for you for seven days.  

If your instructor says that there is course material on reserve, that requires a different process. See our Borrowing Reserves video for more.

Returning Items

 

You can return most material to any library, except Reserve items. Reserve items must be returned to the library where you borrowed them within the specified time frame located on the reserve item to avoid fines.

Most libraries provide book return bins when they are closed.

Loan periods vary. For UM students, faculty and staff return dates for books are at the end of term unless the item is requested by someone else. In which case it must be returned a week after notice of a recall to avoid fines. You can renew books up to 3 times.

Journals must be returned within a week, except the most current issues which are for library-use only. For all other materials consult the library which holds the material.  

Other borrowers must return books within 30 days and journals must be returned within a week unless renewed.

If an item is requested before the due date it must be returned in 7 days. Again for all other items consult the library which holds that material.

Return dates are automatically sent to you via email and added to your library account after you have checked out an item.

If an item is not returned you will be billed for replacement as well as a processing fee; so be sure to review your library account when you are able - to keep track of your items and avoid surprises.

Loan Periods

Books:

  • End of Term loans (December 15, April 15, August 15)
  • Renewal Limit – 3

Journals

  • 1 week loan (except the most current issues which are library-use only)
  • Renewal Limit – 3

Other Materials

  • Ask the library that owns the material, or look them up on our locations page.

Items may be recalled if someone else requests access to them - you`ll be notified via email of when you need to return the item that`s been recalled.

Borrowing Reserves

 

If an instructor says that you have course materials on reserve, you can search for them via the course reserve tab in One Stop Search area. Make sure you’re signed into your account before searching.

You can search for course reserves with a course code, item title, or item author.  Course code will likely help you find your item the fastest.

When you click the item title or availability, you can view more information about the reserve policy. Such as how long the item is available for and in which library the item is located. 

Now that you know what it is and where it is, and how long you can borrow it, contact the service desk at the listed library location to pick up the item.

Placing Holds

You can place a request on library materials to have them ready for pickup the next time you’re on campus. You can also place requests on items that are already checked out to recall them back to the library. If you request something that is already checked-out, the person who currently has the item will have seven days to return the item before they are fined.

NOTE: Requests can take time to process, especially if you’re requesting an item from another campus. If you require immediate access to the material, you should visit the library where the material is located in person.

You must be signed in to your library account to place a request. Login to your account at any time in your search by clicking on sign in at the top right corner of the page.

Type in your UMNet ID and password and click login.

Navigate to the item you want to request or reserve and click on the availability link.

A tab will open below the item, and show you details such as where the item is located, and whether or not it is available. Click on the request link.

A request form will pop up. Fill in the material type and loan period, and then select the location where you would like to pick up the item. Remember, items take time to move between locations.

You will also need to select a not needed after date. This is the point at which you will no longer need an item because a deadline has passed.

When you’re finished entering all of the information, click request to finish the process.

The tab will refresh, confirm the request has been placed, and indicate how many users are ahead of you, if any. You will receive two emails: One to confirm the request has been placed, and another once the item is ready and on the shelf for pickup. 

Requesting Non-UML Items

Have you ever searched for a book only to find that the book is not available at any of our University of Manitoba libraries?

By making a request through our Document Delivery link located in this help area you can easily make a request to get free access to books from other libraries.

Once you have clicked on the Document Deliver link in this help area select the link “Patron Request Form, Send via E-mail” to either borrow materials from other institutions; or to get a scanned copy of an article from the UofM or any library collection. Here’s a tip - Before placing a request for an online journal through Document Delivery visit our E-Journal link located on our libraries homepage to see if you can locate the online article yourself. Now back to Document Delivery, keep in mind that electronic delivery of items may take an average of 2-5 working days while books will take 10 days or longer depending on where the item is being delivered from.

If you are a University of Manitoba student, faculty or staff you will need to enter your UMNet ID and password and then click the Login button. Or…
If you obtained a Library ID and password from any of our library service desks you will need to enter the 14 digit library ID and password and then click Login. Finally…
If you do not have an UMNet or Library ID please read and follow the instructions provided online.

If this is your first time using Document delivery the login will take you to a User Profile screen where you will need to enter required information through their online form in order to register for Document Delivery service.
Select where you want to pick up your items using the Pickup Location dropdown.
Don’t forget to click on the Save button when finished entering your information.

Once you have registered with Document Delivery you will now be able to make requests. The “Patron Request Form, Send Via E-mail” link that I showed you earlier, will now take you to the “Journal/Article Request” screen. To request a book click on the Request Book link at the top of the page.

In the Book Request form enter as much information as you can regarding the book you are requesting such as the title, and author. Also make sure to select loan in the Service Type box if it is not already indicated.
If you want to adjust your pickup location go to the Edit Profile link at the top of the form but this is optional.
Once you are satisfied that you have entered as much information about your item click on the box beside “Please acknowledge that you accept the institution’s conditions for placing requests” and then hit the submit button to place your request.

On the Request Submitted page you will be given a request number for your records for example:
PED – 47499343
To logout select the Click Here To Log Out link.

Once your book is available you will receive an email that the item is ready for pickup at the library you requested. Don’t forget to make sure to check the return date indicated on the paper insert after you’ve picked up your item to avoid any fines.
The date stamped on the Document Delivery paper work is the actual due date.

Click Here for Document Delivery

Using Emailed Non-UML Items

Once you have clicked on the Document delivery link from this help area, select the link “Patron Request Form, Send via E-mail” to either borrow materials from other institutions; or to get a scanned copy of an article from the UofM or any library collection. Just a reminder you can directly access e-journals from One Stop Search. Through Document Delivery electronic delivery may take 2-5 average working days, while books will take 10 days or longer depending on the where the item is being delivered from.

If you are a University of Manitoba student, faculty or staff you will need to enter your UMNet ID and password and then click the Login button. Or…
If you obtained a Library ID and password from any of our library service desks you will need to enter the 14 digit library ID and password and then click Login. Finally…
If you do not have an UMNet or Library ID please read and follow the instructions provided online.

If this is your first time using Document delivery the login will take you to a User Profile screen where you will need to enter required information through their online form in order to register for Document Delivery service.
Make sure to enter the email you wish the item to be delivered to you in the “Delivery Email” box.
Don’t forget to click on the Save button when finished entering your information.

Once you have registered with Document Delivery you will now be able to make requests. The login from the “Patron Request Form, Send Via E-mail” link that I showed you earlier, will take you directly to the “Journal/Article Request” screen.

If you are requesting an article from a journal in the Journal/Article Request form make sure to enter the following information: in the Publication Type dropdown select “Journal”; in the Service Type dropdown select “Copy”; go to “Title of Publication” and enter the title of the journal; also don’t forget to add the “Title of the Article”, “Author of the Article”, “Volume”, “Issue”, “Publication Date”and “Pages”.
In “Delivery Method” make sure “E-Mail Post to Web” is selected. 
If you want to adjust your profile information such as your email address go to the Edit Profile link at the top of the form but this is optional.
When you are finished adding all your information don’t forget to select the check box at the bottom of the form acknowledging that you accept the institution’s conditions for placing requests and then click submit! 

If you are requesting pages from a book, in the Journal/Article Request form make sure to enter the following information: in the Publication Type dropdown select “Book Item”; in the Service Type dropdown select “Copy”; go to “Title of Publication” to enter the title of the book. Under author of publication enter the author; finally enter the pages you are requesting in the page box. Please be aware that when requesting pages from a book you must comply with Canada’s established copyright act. For more information on copyright please visit um_copyright@umanitoba.ca or umanitoba.ca/copyright.

If you want to adjust your profile information such as your email address go to the Edit Profile link at the top of the form but this is optional.
Again make sure the acknowledgement box is checked before you hit the submit button.

On the Request Submitted page whether you are requesting a chapter from a book or an article from a journal you will be given a request number for your records for example:
PED – 47499343
To logout select the Click Here To Log Out link.

When available the article or pages you requested will be attached to your email. Please make sure to follow the specific instructions indicated in your email regarding your attached files. Generally you will only have a one-time opportunity to print unless otherwise specified in the email received from Document Delivery.

Click Here to Request Items the UofM Doesn't Have

(Document Delivery)

Suspension of Privileges

Borrowing privileges will be suspended if:
  • outstanding fines or fees exceed $20.00
  • recalled material is not returned by the due date
  • material borrowed through Document Delivery becomes overdue
  • the Registrar’s Office or an institution with which we have reciprocal borrowing privileges block you