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The University of Manitoba campuses are located on original lands of Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation. More

UM Libraries Staff Working From Home: Mac

Note for Mac Users

Mac users with Catalina might have difficulty with the Junos Pulse / Pulse Secure Installer being out of date on the IST website [ps-pulse-mac-i.1r4.1-b1883-installer.dmg] call them and let them know which error message you have. [Mar 20]

Accessing drives s: and h: WITHOUT remote desktop

These instructions are for staff with:

  • an iMac at work and a Mac computer/laptop at home
  • a UM Mac laptop used as their primary desktop computer at work who have taken it home
  • a Windows computer at work and a Mac computer/laptop at home (having difficulty with Remote Desktop)

To access the UM networked drives for the s: drive (shared) and your h: drive (personal), you need to have installed the Junos Pulse / Pulse Secure VPN software.

Command-K (⌘k)

Once you have the VPN software installed you can access s: and h: with a few simple actions.

  1. Ensure you have connected to the VPN
  2. Click anywhere on an empty space on your desk top
  3. Hold down your command key and hit the k key (⌘k)
  4. First time
    1. When asked which server to connect to type in 
      smb://ad.umanitoba.ca/libraries/shared
      for the s: drive
    2. Click + below the favorite servers window to add this as a favorite server
    3. Next clear the server window ant type in
      smb://ad.umanitoba.ca/home/[UMNetID]
      where [UMNetID] is the username you use to connect to your UM email
      for the h: drive
    4. Click + below the favorite servers window to add this as a favorite server
  5. Click in the Favorite server window and select the drive you wish to go to
  6. Click Connect
  7. You should see a window with the text connecting to server.... [this may take a while]
  8. A Finder window will pop up and display your files on the network.

TIP:

I've noticed that you can work with save and interact with files the same way you would if you were at work BUT if you want to email a file from the s: or h: drives to someone you must first copy the file to your desktop and the email it from your desktop.

IST Service Desk


Contact IST For Assistance

Extended IST Service Desk Hours: 

Friday, Mar 20 8:00 am – 8:00 pm 

Saturday, Mar 21 9:00 am – 4:00 pm

Sunday, Mar 22 9:00 am – 4:00 pm

 
204-474-8600

http://umanitoba.ca/ist/help/

UML Staff Ready To Help

UML staff available to assist with setting up VPN
Activity Windows Computer Mac Computer

Set up Junos Pulse / Pulse Secure (VPN)

  • Joe Westra
  • Wade McMunn
  • Allison Erhardt
  • Nadia Burtniak
  • Les Moor
  • Nadia Burtniak
  • Allison Erhardt
  • Carol Cooke
  • Jordan Bass
  • Alex Snukel
  • Les Moor

Set up Remote Desktop

  • Joe Westra
  • Wade McMunn
  • Allison Erhardt
  • Nadia Burtniak
  • Les Moor
  • Nadia Burtniak
  • Allison Erhardt
  • Carol Cooke
  • Jordan Bass
  • Alex Snukel
  • Les Moor