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Library Search Guide: Request Materials



Need more help? Use our Ask Us service to get help from library staff.


If library staff are not currently available, your request will be added to an email queue. We will respond as soon as possible.

Request Library Items

You can request any book or other library item to be picked up at the same library or sent to any University of Manitoba library.


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Request Books


  1. Search for a book or other library item that you are interested in from the Libraries' homepage at
  2. Ensure you are signed into your library account. If you are a University of Manitoba student, faculty, and/or staff, enter your UMNetID and password and click on login.  If you are an Alumni or community borrower, you need to enter in your 14-digit University of Manitoba library card number and password then click on login.
  3. Depending on the item's availability, click on the Available at link or the Checked out from link to be brought to the item's availability section.

    Available at link:

    Checked out from link:
  4. You will see the item's availability. Click on the Request link. You can also request items that are unavailable due to another user having the item. You will be placed in a queue and will be notified when your item is available. If this another borrower has the item, your request may take longer.

    Note: the request link will not appear unless you are signed into your library account.
  5. Select the library location that you would pick up the book at.

  6. Click on Request button.  You will see a request placed confirmation.

  7. When your request is ready to be picked up, you will receive an email to your University of Manitoba email (alumni and community borrowers will receive an email notice to the email address the Libraries have in their records).

Request Articles

Though many articles are now available online, you may find the University of Manitoba Libraries does not have access to something you want to read. If this is the case, you can create a document delivery request. When you make a document delivery request, UM Libraries will borrow the item on your behalf from another institution's library, either in Canada or internationally. If you are requesting an article, you will be sent an electronic copy to your email.

  1. Once you have your search results, you may see items that the UM Libraries does not have access to. When you see "No full-text. Click here to request," you can click the link to be brought to a request page. 

  2. Ensure you are signed in to your account to be able to submit a request. 
  3. You will be brought to a new tab and can request your article by clicking Request from another library.

  4. The article's citation information should be filled in automatically, along with your contact information. Ensure everything is correct and click Submit

  5. You will be notified via email when a copy of the article has been located and is available for you to read. 

Note that you can also submit document delivery requests for books that the UM Libraries does not have. Another option is submitting a purchase request for the item, to recommend UM Libraries to purchase the item.

As an aside, know that in addition to UM Libraries borrowing materials from other libraries, we lend our collection to members of other libraries as well!

Requesting Items