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WRHA Virtual Library: Changing Your Password and Address

Click Here to Sign in to the WRHA Virtual Library

Steps to Update Your Password and Address

  1. Click on the blue button above that says 'Click Here to Sign in to the WRHA Virtual Library'
  2. Click on the tab that says 'WRHA or 14-digit Card'
  3. Enter your WRHA Virtual Library username and existing password.
  4. On the left side of the screen, click on Personal Settings (Step 1 in the sample screenshot below).  Then click Edit Details (Step 2). Enter your address and phone number here.

A screenshot demonstrating the location of Personal Settings on the lower left side of the screen in My Account, and Edit Details at the bottom of the resulting Personal Details screen.

 

  1. To change your password, click on 'Update Login Credentials', as shown in the sample screenshot below. Enter your old password and then a new one of your choosing.

Screenshot indicating the location of "Update Login Credentials" in the Personal Settings Edit Details screen at the bottom of your personal details.

Don't worry if many more dots appear than you entered - this is only a security feature and does not alter the recorded password.

Still having trouble? Check out this screencast which walks through the steps outlined above, or contact us.