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WRHA Virtual Library: Your Account

Click Here to Sign in to the WRHA Virtual Library

Steps to Update Your Password and Address

Passwords expire yearly, so if your password is no longer working it is likely that you need to change it.

If you do not know your current password or if your password is no longer working:

  1. When prompted to sign in, click the link that states "Need help signing in?"
  2. Enter either your WRHA Virtual Library login or the email address associated with your account. By default this will be your official WRHA email address.
  3. Check your email for a system message with a link to reset your password.

If you know your current password and it is working:

  1. Click on the button above that says 'Click Here to Sign in to the WRHA Virtual Library'
  2. Click on 'WRHAVL Login'
  3. Enter your WRHA Virtual Library username and existing password.
  4. In the menu bar under My Library Account, click on Address + Password (shown in the screenshot below)
A screenshot demonstrating the location of Personal Details on the account profile screen.




  1. Use the Edit pencil icon to change your address or add a phone number
  2. To change your password, click the Update Password link. Enter your old and new passwords and press save.

Still having trouble? Contact us.

No account? Click here

Steps to Pay Fines

If you have been late in returning an item you may be required to pay fines. To do this:

  1. Go to the Pay Library Fines site and log in with your WRHA Virtual Library account.
  2. Click on the Checkout button displayed under the total fines owed.
  3. Complete the form with your contact information and payment method.
    • If you are paying by Visa or Mastercard, complete payment details and click Submit Payment
    • If you are paying by Interac, click Submit Payment. You will be taken to the Interac site to select your financial institution, and then to your selected financial institution's website to sign in and approve the payment.